Haugen earned a Bachelor of Arts in Management Information Systems and Communications from Luther College in Decorah, Iowa. Prior to Optum, he was a senior consultant at Accenture, where he focused on supply chain management solutions and large scale client implementations. ![]() At Crossover, we are redirecting our marketing machinery from monthly campaigns and launch efforts to mass communications with members, timely client updates, and pushing reliable, real-time content as the situation evolves. In his most recent position as Head of Product, Provider Markets, he led a team of 50+ individuals to deliver high value integrated solution sets for large, clinically integrated health provider network clients. Launch and measure impacts of the employee-facing connect to purpose campaign to support retention, recruitment, and engagement. You want someone who can help you vet health-related truth with simple, factual updates. Haugen joins Crossover as a respected leader in product strategy after an impressive 15-year tenure at Optum, UnitedHealth Group’s diversified health services organization. Haugen, in his current role, is focused on scaling Crossover’s existing capabilities and driving new investments that unlock additional capabilities to support Crossover members. ![]() This is inclusive of member engagement, care delivery, payment and outcomes. If I was Microsoft I would pull out when the 5 yr contract is up and the employees should find real health care if the CEO really new what’s going on he would be discussed because the values and the overall view of what Crossover should be isn’t 5. Joel Haugen is responsible for the strategy, design and execution of Crossover’s care model.
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